Send in service
This seller paid the diagnosis for you.
Fill in the code only if you purchased an Extended Warranty card
Select the fault of your product You can select more issues
Name is required
First name is required
A valid phone number is required
A valid e-mail number is required
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Filling in the pick up address is mandatory Country, City, Postal Code, Full Address (Street, number, building, entrance, floor, apartment), Package dimensions and weight
Delivery address is the same as pick up address
Choose county
Choose city
Filling in the delivery address is mandatory Country, City, Postal Code, Full Address (Street, number, building, entrance, floor, apartment), Package dimensions and weight
Faulty product
Purchase proof
Guarantee certificate
Original package
Battery
Handsfree
Charger
Data cable
Strap / Bracelet
Remote Control
Accessories
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It is good to know before you send a product in service

Unlocking and backup

For a correct diagnosis of the fault, please deactivate any lock setting of the product you send in service (password, lock model, iCloud account or Google).


Our advice is to save the information from the device in a safe place and to remember all the passwords.

How to prepare the parcel

1. Put the faulty product in its original box, together with all the accessories you received with it.


2. Put the box with the product in another box, together with the guarantee certificate of the product and a copy of the invoice.